Help & FAQ

Frequently asked questions about TreatPatient

General

Our vision is to simplify healthcare by making it more accessible and convenient for both patients and hospital/clinic management. TreatPatient connects the entire health ecosystem — patients, doctors, pharmacies, diagnostics, clinics, and hospitals — end-to-end on one platform so patients have a seamless experience regardless of their need.

  • Subscription model — Simple pay-per-use. We charge a yearly fee to medical establishments. It's free for consumers.
  • Online consultation fee — A consultation fee is charged to consumers and passed on to the respective doctors after deducting a standard platform development fee.

The safety of your data is our top priority. We have multi-level security checks, multiple data backups, and strict policies in place to ensure your data remains safe and secure. All data is secured with 256-bit encryption on HIPAA-compliant servers.

For Patients
  • Appointment Management — Book, cancel, or reschedule appointments at any registered clinic/hospital
  • Reports & Bills — Download all your bills and reports anytime, anywhere
  • Dependent Feature — Manage all family members' services under one account
  • Online Payment — Pay your bills online instantly
  • Online Consultation — Virtual consults with quality doctors anytime, anywhere
For Clinics & Hospitals
  • Appointment Management — Manage all appointments past, present, or future
  • Reports & Bills — Manage all bills and reports for every patient
  • Inventory Management — Track stock levels and supplier payment due dates
  • Analytics Reports — Multiple report types to make clinic/hospital management more convenient
For Doctors
  • TreatPatient Profile — Build your digital presence so more patients can discover you
  • Consult — Consult patients online or offer follow-ups to your clinic patients
  • Online Consultation — Set up virtual consults for patients to consult directly anytime, anywhere
Still need help? Our support team is available 24/7. Contact us →