Help & FAQ
Frequently asked questions about TreatPatient
General
Our vision is to simplify healthcare by making it more accessible and convenient for both patients and hospital/clinic management. TreatPatient connects the entire health ecosystem — patients, doctors, pharmacies, diagnostics, clinics, and hospitals — end-to-end on one platform so patients have a seamless experience regardless of their need.
- Subscription model — Simple pay-per-use. We charge a yearly fee to medical establishments. It's free for consumers.
- Online consultation fee — A consultation fee is charged to consumers and passed on to the respective doctors after deducting a standard platform development fee.
The safety of your data is our top priority. We have multi-level security checks, multiple data backups, and strict policies in place to ensure your data remains safe and secure. All data is secured with 256-bit encryption on HIPAA-compliant servers.
For Patients
- Appointment Management — Book, cancel, or reschedule appointments at any registered clinic/hospital
- Reports & Bills — Download all your bills and reports anytime, anywhere
- Dependent Feature — Manage all family members' services under one account
- Online Payment — Pay your bills online instantly
- Online Consultation — Virtual consults with quality doctors anytime, anywhere
For Clinics & Hospitals
- Appointment Management — Manage all appointments past, present, or future
- Reports & Bills — Manage all bills and reports for every patient
- Inventory Management — Track stock levels and supplier payment due dates
- Analytics Reports — Multiple report types to make clinic/hospital management more convenient
For Doctors
- TreatPatient Profile — Build your digital presence so more patients can discover you
- Consult — Consult patients online or offer follow-ups to your clinic patients
- Online Consultation — Set up virtual consults for patients to consult directly anytime, anywhere
Still need help?
Our support team is available 24/7.
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